Returns & Exchanges

We want you to love your Birdies, which is why we offer a 30-day trial period on all our footwear. If you are not completely satisfied, we provide free shipping on all domestic returns and exchanges to ensure your perfect fit.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Choose between a prepaid shipping label to print at home or a QR code for printer-less drop-off at authorized locations.

• 3.
  Package Your Items

  Place the shoes in their original packaging, ensuring all tags are attached, and secure the box with the new shipping label.

• 4.
  Drop Off and Track

  Hand your package to the designated carrier; you will receive a confirmation email once your refund or exchange has been processed.